Ledger® Live: Login - Getting Started™
Overview
Purpose
This short guide explains how to log into Ledger® Live for first-time users and returning users, covers core security considerations, and collects essential troubleshooting steps. Use the headings to jump to the topic you need.
Who should follow this
Anyone using a Ledger hardware device (Nano X / Nano S Plus) with Ledger Live desktop or mobile — especially new users setting up account access.
Quick Login Steps
1. Install or open Ledger® Live
Download Ledger® Live from the official site or open your installed app. Always verify the origin of the installer and the authenticity of the release.
2. Connect your device
Plug in your Ledger device (or pair via Bluetooth for Nano X). Unlock the device with your PIN when prompted; Ledger Live will request device access.
3. Enter accountant / password
If you previously set a Ledger Live password, enter it. For brand-new Ledger Live installations, create a strong password and store it securely.
4. Confirm device actions
When Ledger Live requests confirmation (addresses, transactions, settings), verify the information on the device screen before approving.
5. Finalize
Once confirmed, Ledger Live loads your accounts. Review balances and update any firmware or app prompts if necessary.
Security Best Practices
Keep your recovery phrase offline
Never share your 24-word recovery phrase. Ledger will never ask you to enter it in Ledger Live or on a website.
Use official sources
Download Ledger Live only from official links and avoid browser pop-ups or social media links that promise downloads.
Two-step checks
Always verify addresses and transaction details on your physical device display — not just in the app.
Troubleshooting
Common issues
- Device not recognized — try a different USB cable or port.
- PIN forgotten — recovery phrase required to restore on a new device.
- App asks to update firmware — follow in-app prompts and ensure power/stable connection.
When to contact support
If you suspect compromise or encounter unexpected requests for your recovery phrase, stop and contact official support immediately.
FAQs (short)
Can Ledger Live be used without the device?
Limited viewing is possible, but signing transactions requires the hardware device.
Is my password the same as the recovery phrase?
No. Passwords protect Ledger Live; the recovery phrase restores your wallet and must be kept secret.